Last updated: August 30, 2026
Contacting us
To request a return or report a problem, email hello@siximpossiblethingsbooks.com with your name, order number and a description of the issue. Do not mail a return until you have received return instructions.
Returns
Return requests for eligible items must be submitted within 14 days of delivery. Returned books must be in the same condition in which they were received, with no added wear, damage, markings, odors or missing components. Dust jackets, slipcases, art prints, cards and any other included materials must also be returned.
Customers are responsible for return postage for discretionary returns. We strongly recommend using tracked shipping. Original shipping charges are not refundable unless the return results from our error or an approved damage claim.
Damage, an incorrect item or a fulfillment problem
Contact us within 5 days of delivery. Please keep all packaging and include clear photographs of the book, the affected area, the shipping box or mailer, packing materials and shipping label. These may be needed to evaluate the issue or file a carrier claim.
Books—especially sprayed-edge, gilded-edge, signed and other special editions—can have small manufacturing variations. Minor variations in edge alignment, foil placement, color saturation, endpaper trimming or other production details that do not materially affect the book’s use or collectible presentation are not generally considered damage. Any known condition issue that materially affects a specific copy will be disclosed on its product page.
When an approved claim involves damage, an incorrect item or another fulfillment error, Six Impossible Things will cover the reasonable cost of the authorized return and will offer an appropriate replacement or refund based on availability and the circumstances.
Items not eligible for a standard return
Gift cards, personalized items and products clearly marked final sale or clearance cannot be returned unless they arrive damaged or an incorrect item was sent.
Blind Date With a Book purchases are otherwise final sale because the title is intentionally concealed. If you discover that you already own or have read the selected title, our separate one-time courtesy duplicate-title exchange may apply. See the Blind Date With a Book FAQ for its conditions.
Refunds
Approved refunds are issued to the original payment method after the return is received and inspected. Your bank or card issuer may need additional time to post the credit. We will notify you when the refund has been processed.